Pixeldust Drupal Support Service

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The Drupal Development Experts Since 2008

Award Winning Drupal Agency

Pixeldust offers the Best Drupal Development Services in the USA.
We are committed to developing under Drupal’s best practices, ensuring our clients have a stable, maintainable codebase.

Pixeldust is an expert software agency specializing in responsive frameworks, mobile applications, and online marketing services. Using the latest technologies, coupled with a healthy dose of imagination and expertise, we work closely with you to identify your needs, wants and provide a comprehensive, integrated solution to your online communication requirements.

Drupal Support Plans, Drupal Support, Drupal Maintenance
WordPress Developer, WordPress Hosting
CASE STUDY: MAHINDRA USA

Mahindra is Walking in High Cotton With a Fresh Website Concept

Mahindra, Inc. is the world’s largest agricultural machinery seller with a dealer location as near as Navasota. They needed a new look and new technology. Drupal was a perfect fit for their requirements.

 

  • Support for a Company-Wide Rebranding
  • Migration to a more robust and flexible platform in Drupal 8 
  • Integration with third-party customer relationship management applications
  • Internationalization
  • Efficient Scalability
  • Integration with Sales Team SAS
drupal support plan, drupal site audit, drupal support, drupal maintenance, drupal development

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Unlimited Support, Fixes, & Updates

You don’t need to do it all yourself. We got your back. 

Helpdesk Support

Now you can easily get help as soon as you need it. We will answer your questions and fix bugs. We commonly field questions around maintaining Drupal or WordPress, installing themes and modules, resizing/optimizing images, creating website content, website analytics, basic on-page SEO, and much more.

Unlimited Tasks

You can send us any update tasks and we’ll make the change for you. Ask us a question and we answer you. Report a problem and we fix it. It’s that simple. Don’t worry about website updating anymore.

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On-Site Drupal SEO Master Setup

We make sure your site is 100% optimized (and stays that way) for the best SEO results.

With Pixeldust On-site (or On-page) SEO we make changes to your site’s structure and performance to make it easier for search engines to see and understand your site’s content. Search engines use algorithms to rank sites by degrees of relevance. Our on-site optimization ensures your site is configured to provide information in a way that meets Google and Bing standards for optimal indexing.

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Here’s what unlimited support can do for you.

We don’t wait for security issues to compromise your site.

Our nerds take care of updating your Drupal core and modules or WordPress plugins as soon as they need it. We scan for broken links, performance issues, malware, and we do backups daily. You don’t even have to ask.

We Keep Your Site Running Right

Customers hate broken websites. We keep your website running at an optimum level 24/7.

We Fix Broken Layouts

We fix laylout problems with your theme or user interface.

We Feel The Need For Speed

A slow website can cost you thousands in lost revenue. We optimize your site for speed and security.

We Increase Your Conversions

Stop losing potential customers. It’s time to streamline your UX. We do that. 

We Add New Content

New pages and content to add? We keep things fresh so you can be a leading voice in your industry.

We Solve Nerd Problems

We have serious nerds who can clean up and minimize those JavaScripts, and fix HTML and CSS issues.

We Know On-Page SEO Secrets

We make incremental improvements to your on-page SEO set-up and configurations.

We Up Your Design Game

When it’s redesign time, we got the design and the build. It will be spectacular.

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Unlimited Maintenance Tasks

  • Same-Day Security Updates
  • Monthly Module or Plugin Updates
  • Monthly Broken Link Scan
  • Monthly Security Scan
  • Monthly Manual Site Check
  • Monthly Speed Test
  • Offline Updating
  • GIT Version Control
  • Work Documentation
  • Testing After All Updates
  • Security Guarantee
  • Hack/Malware/Down Recovery
  • Uptime Monitoring
  • Daily Offsite Backups
  • On-Page SEO Improvements
  • Helpdesk Support

Frequently Asked Questions

Here are some of the most commonly asked questions and answers.

What happens after I sign up for a Support plan?

Once you submit your order, you will be redirected to our client onboarding questionnaire. Once we have received your completed questionnaire, we will contact you to set up an introductory call with your project manager to exchange credentials.

How does billing work with Pixeldust?

We offer monthly recurring billing which automatically charges your credit card or PayPal account each month. You never have to worry about missing a payment or mailing a check. There are no contracts and you can cancel the subscription in your admin area at any time.

Can I cancel my plan after signup?

Of course. You can cancel at any time by visiting your logging into your Drupal support account. If you aren’t sure how to access your account, contact us and we’ll send you a link to your personal account.

How long does it take to get started?

We can get started right away. First, we audit the entire site to get familiar with how your developers set it up. Then we immediately scan for security issues and remediate them.

Is your pricing method complicated?

You won’t pay hourly fees anymore. No more scope creep or unexpected blown budgets. It is all included in your fixed monthly fee. No surprises, no hassles.

Do you stand behind your work?

When you work with us, there is no risk to your company. We provide a 100% money-back guarantee for the first month of your subscription. If you are not happy, we will give you a full refund.

Do you provide in-house support 24/7?

We provide the help you need, as soon as you need it. 24/7. We are always here to help with your support issues. We are able to answer your questions about Drupal maintenance, troubles with installing modules, theme changes, image optimization, content creation, editing, analytics, SEO optimizations, and anything else you need.

Do you offer a money back guarantee?

Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use your Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Will you really provide unlimited support for our business?

Send us any request that takes 30 minutes or less and it is included in your support plan. Ask any question and we will answer it. How do you do this? Why is that not working? We answer them all. It’s really very simple. We act as your in-house, go-to IT team.
drupal support plan, drupal site audit, drupal support, drupal maintenance, drupal development
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Nerds Unlimited

Site dashboard access problems

Aug 2, 03 Drupal 10 Maintenance and Support Service25 PDTResolved – This incident has been resolved. Aug 2, 02 Drupal 10 Maintenance and Support Service57 PDTMonitoring – A fix has been implemented and we are monitoring the results. Aug 2, 01 Drupal 10 Maintenance and Support Service51 PDTIdentified – We have identified the issue and are working to mitigate. Aug 2, 01 Drupal 10 Maintenance and Support Service09 PDTInvestigating – Access to some Pantheon site dashboards...

Please Help, I have spent a month going around in circles trying to figure this out.

Hi, I’m not even sure is what I am looking for but here it goes. I wish to design a site which from a standard unregistered visitor looks much like a company/employee director, with basic company information including logos, and employee details (all made as pretty as possible). However, when a company joins the site (at this point that would be for free, but later I would like to possibility to sell subscriptions) then the company administrator would add the company details as well as set up...

Support dashboard maintenance

Aug 1, 17 Drupal 10 Maintenance and Support Service04 PDTResolved – Maintenance for the support dashboard has completed. Thank you for your patience! Aug 1, 13 Drupal 10 Maintenance and Support Service58 PDTIdentified – Maintenance to the support dashboard will take place between 3 Drupal 10 Maintenance and Support Service00PM – 5 Drupal 10 Maintenance and Support Service00PM (PDT) this afternoon. During this time, the ability to submit and review support tickets may be...

steps for how to translate the select list

hello guys i found the solution for how to translate a select list in a views after a lot of searching follow this steps and i hope that’s will work step 1 Drupal 10 Maintenance and Support Service translate the select list in (structure/content types/Manage fields) and translate the options there. step 2 Drupal 10 Maintenance and Support Service go to (structure/content types/Manage display)and change the format for the select list from default to default translated . step 3 Drupal 10...